IPVanish is a top VPN service, but it may not be the right choice for you. Luckily, it’s easy to get a full refund with the 30-day money-back guarantee. I personally tested the process myself and I didn’t even need to deal with the hassle of speaking to the customer support team! The entire cancellation and refund process is automated through the website. If you’re ready for a change from IPVanish, I recommend ExpressVPN. It’s secure, fast, and trustworthy with an independently audited zero-logs policy to ensure your privacy. You can purchase ExpressVPN with confidence as it’s backed by a “no questions asked” money-back guarantee. You’ll have no issues getting a refund if you change your mind.
Quick Guide: 3 Easy Steps to Cancel Your IPVanish Account and Get a Full Refund
Step-By-Step Guide: How to Cancel IPVanish and Get Your Money Back
The Best Alternatives to IPVanish (Tested in January 2023)
1. ExpressVPN — #1 Alternative to IPVanish — Top-Tier Security and Audited Zero-Logs Policy
ExpressVPN is the top alternative to IPVanish with its high-level security features and privacy policy. Alongside military-grade encryption, it also offers built-in leak protection, a kill switch, and obfuscated servers to maximize your online security. The company is based in the British Virgin Islands away from intelligence-sharing alliances, so it cannot be forced to log or share any user data. ExpressVPN has RAM-based servers that are physically unable to store data and has even undergone an independent audit to prove it never logs user information. In 2017, this was confirmed in a real-world case when a physical server was seized by the Turkish authorities in an investigation and no identifying user data was recovered. ExpressVPN’s servers provide fast connection speeds, making online activities smooth and lag-free. After extensive testing, I discovered ExpressVPN is one of the fastest VPN on the market — its Lightway protocol meant my speed dropped just 18% on average from my base connection. Lightway is a proprietary protocol developed and it’s even faster than the popular OpenVPN (although both are available, alongside IKEv2). These consistently high speeds mean that ExpressVPN is an excellent choice for streaming Netflix US, Disney+, and other services, plus anonymous torrenting and secure online banking. In tests, there were no issues accessing any of these services no matter the server. You can try ExpressVPN risk-free as it’s backed by a 30-day money-back guarantee. If you’re not satisfied, you can get a refund with its “no questions asked” policy. I tested the process myself and it was easy — it took less than 4 minutes for the live chat agent to arrange my refund, and I had my money back in 5 business days.
2. CyberGhost — Optimized Servers for Lag-Free Access to Your Favorite Streaming Platforms
CyberGhost’s optimized servers for streaming, torrenting, and gaming make it one of the best VPNs on the market and a great alternative to IPVanish. With CyberGhost, I could access content IPVanish struggled to connect to — like HBO, Peacock TV, and BBC iPlayer — as well as torrent and game online without interruption. These optimized servers are tested regularly by staff to ensure you get smooth connections for data-intensive online activities. I found CyberGhost’s optimized servers were around 30% faster than the standard servers and quicker overall than any IPVanish servers I tested. If your regular internet speed is slower, I recommend choosing an optimized server connection whenever possible. You also have the choice of connecting to its range of global servers in the “All Servers” tab, which are spread across 91+ countries. In terms of security, CyberGhost provides military-grade encryption, leak protection, and a kill switch for every connection. There’s even a built-in blocker against malware and trackers (it purports to block ads as well, but I found that it only blocks malware-filled ads, not regular pop-ups and banners). While the company has yet to undergo an independent security audit, it is based in Romania (ideal for privacy purposes) and supports RAM-based servers, which cannot store user data. You can even test CyberGhost risk-free for a longer period than IPVanish as it has a generous 45-day money-back guarantee. If you change your mind during this time period, just contact the customer support team and ask for a refund. A 24/7 live chat representative offered to troubleshoot any issues for me when I tested this, but eventually confirmed my refund request. I had my money back in less than a week.
3. Private Internet Access — Best Budget Alternative With Strong Security Features
Private Internet Access (PIA) is among the best VPNs for Windows and other platforms — and also one of the most affordable. Its subscription starts at just $2.03 with the 2-year + 4 months plan — a steep discount compared to IPVanish. While PIA is low-priced, you’ll find its security is the same high standard you expect from a premium VPN. PIA provides military-grade encryption, leak protection, and automatic kill switch functionality to all connections. Like IPVanish, PIA is based in the US, which has invasive mass surveillance and privacy laws. However, PIA has proven that it doesn’t store user data (despite not being independently audited). The company has been subpoenaed multiple times and has only ever disclosed the general location of a connection — no personally-identifying data has ever been released. The downside to PIA is that it’s not the best choice for streaming. My speeds dropped when I connected to servers far away from my physical location. Slower speeds can lead to lagging and buffering when streaming content, although I found waiting for my content to load worth paying a lower price. If you’d like to test the service yourself, you can try PIA risk-free for 30 days with its money-back guarantee. It’s easy to get a refund if you change your mind in the first 30 days — just contact the 24/7 customer support team and it’ll be arranged for you. Try Private Internet Access risk-free
How do I cancel and get my money back from IPVanish?
I personally tested the refund policy — just follow this 3-step guide. Using the quick guide, you can cancel your subscription and have your money back in less than an hour. Keep in mind that IPVanish doesn’t give a 30-day guarantee with all plans — it’s only available on the yearly subscription. This means if you sign up for a month-to-month subscription to test IPVanish, you aren’t covered by the money-back guarantee. You’ll only be granted a refund if IPVanish doesn’t work but in these circumstances, it’s at the company’s discretion to give your money back.
Can I cancel IPVanish anytime?
Yes, you can cancel IPVanish anytime after you’ve subscribed. You don’t even have to contact customer support. IPVanish has an automatic renewal policy when you subscribe to its service, so canceling your subscription will stop it from auto-renewing. After canceling, you’ll still be able to use IPVanish until the end of your subscription date. If you cancel within the 30-day money-back guarantee, the VPN will automatically issue you a refund.
How long does IPVanish take to issue a refund?
IPVanish aims to have all refunds processed within 3 business days, so you can expect to have your money back by then. When I canceled my subscription, I had my money back in my account in less than an hour! If you haven’t had a refund after 4 business days, get in touch with customer service so they can look into it for you.
Can I get a refund if I’m outside the money-back guarantee period?
It’s easy to get a refund if you’re within the 30-day money-back guarantee, but it’s not guaranteed once you’re exceeded this timeframe. However, you may be eligible for a refund if the service isn’t working and you’ve contacted customer support to try and fix the issue. This is at the discretion of IPVanish and isn’t guaranteed. If you’re looking for a VPN that you can try for longer than 30 days, I recommend CyberGhost. You can test CyberGhost for a full 45 days with its money-back guarantee, which is significantly longer than IPVanish and most other VPNs. Try CyberGhost risk-free today!
Secure Your Connection With the Right VPN for You
IPVanish is a good VPN service, but it’s easy to get a refund if you don’t like it. If you’re still looking for an alternative VPN, ExpressVPN is one of the best VPNs available on the market today and it beats IPVanish on all fronts: speed, security, and servers. Better still, you can buy ExpressVPN with confidence as it’s backed by a 30-day money-back guarantee. If you’re not satisfied, customer service will process a refund quickly with no questions asked. I’ve tested this myself and it took under 5 minutes to get my refund approved over 24/7 live chat.
